Enable automated customer interactions with our multichannel solution
Fast path to marketing and sales
Enhance your marketing efforts through a non-intrusive direct marketing platform for advertising new services and promotions. Increase the number of new sales orders, reaching your customers with well targeted, personalized offers delivered directly to their mobile device or desktop.
Give customers better control over their finances
Let your customers browse invoices online, perform online top-ups and payments, review financial operations history, browse financial documents, earning their trust through transparent services!
Simplify management and support
Empower your clients to easily activate or deactivate services, as well as report issues in a convenient and simple way.
Customer experience represents the new growth strategy for Communication Service Providers. Our selfcare solution allows customers to check information about their accounts, view and analyse consumption, activate and deactivate services and communicate with back office staff in a flexible manner.
• Enable the omnichannel experience using pre-configured end user interfaces (SMS, USSD, web application, and smart application)
• Mircoservices based middleware
• Easy CSP’s backend systems integration